Terms of use

The service

These terms describe use of Douvay at douvay.com. Douvay helps people discover property advertisements in the Commonwealth of Dominica, review recorded information and reach the original publisher or a direct advertiser.

Captured advertisements are dated observations. They may include duplicate properties, incomplete details, old prices or changed availability. Asking prices are not completed sale values. Source inclusion, a public advertiser profile or publication approval does not certify ownership, professional credentials, title, boundaries, condition, suitability or availability.

Douvay does not arrange transactions, book viewings, process rental applications, screen applicants, collect rent or hold purchase money or deposits. Buyers, renters and publishers must confirm current terms and obtain advice appropriate to their situation. Guides and cost planners organize questions and user-entered estimates; they do not make property-specific legal, engineering, lending or valuation decisions.

Your account

Browsing is public. Account features use a verified email address and optional passkeys. Use an address you control, protect access to your email and devices, and do not share sign-in codes. Keep the public information you choose to provide accurate.

Save/Hide and notifications are account features. Notifications are optional and depend on catalogue publication, your preferences, browser permission and device/service delivery. A saved property or notification does not reserve a property or confirm that it is available.

You can sign out or request account deletion in Account. See the Privacy Notice for data handling and deletion limits.

Publishing responsibilities

Post only property you own or are authorized to advertise in the Commonwealth of Dominica, within Douvay’s supported whole-property sale/rental scope. Supply accurate descriptions, stated currency and price basis, location and contact details. Disclose relevant qualifications rather than presenting an unknown as a verified fact.

You must have the rights and permissions needed for text, photographs, contact details and other material you submit. By submitting it for publication, you permit Douvay to store and process that material, create display copies and publish the approved version with the public information you selected. This permission is for operating the service; it does not transfer ownership of your material.

Do not submit identity documents, confidential tenant information, misleading contact details, unauthorized images or material that infringes another person’s rights. Review your profile, location precision, photographs and preview before submitting. Keep your advertised terms and availability up to date.

Review, edits & withdrawal

Drafts stay private until submitted and approved. A reviewer may request changes or decline a submission with a reason. Approval applies to an exact version and is a publication decision, not a property or professional certification.

Edits to a published listing stay private until the replacement is approved; the older approved version can remain public meanwhile. Use Pause marketing, sold/rented status or withdrawal in My listings to stop public marketing. Relisting can require a new review. Douvay may remove or restrict publication to handle a report, inaccurate information, rights or privacy concerns, abuse, or content outside the service’s supported scope.

Report a captured advertisement or direct listing using the contact/report form. Direct property pages also have a signed-in reporting tool. Requests are checked by the operator/reviewer; submission does not automatically remove a record, guarantee a decision or change an external publisher’s website.

Acceptable use

Do not impersonate another person, submit fraudulent or discriminatory advertisements, harass users, spam the service, upload malicious content, bypass access controls or interfere with account, publishing or reporting systems. Do not republish material unless you have permission or another valid basis to do so.

Use contact and reporting tools for relevant, truthful requests. Do not include someone else’s private information unless it is needed to explain the issue and you have an appropriate basis to provide it.

External contacts & tools

Property enquiries go to the original publisher or the direct advertiser’s selected contact. Agreements, advice, payments and disputes with those parties are between you and them. Check the recipient and current terms before sharing information or money.

External websites and communication services have their own terms and privacy practices. Douvay cannot edit their pages, recall shared copies or guarantee their content or response. Cost planners depend on your inputs and stated assumptions; unknown charges, exchange rates or property facts need separate confirmation.

Questions & changes

Use our contact form for questions about these terms, content corrections or accessibility feedback. Requests are saved privately for Douvay’s operator and return a reference. Support email at hello@douvay.com is pending setup; use the form for now.

We may change the service and update these terms as its features change. The date above identifies this version. These service rules do not state that statutory rights are waived.