How can we help?

You can browse, search and follow property-source links without an account. Save, Hide, notifications and direct property posting require an account.

Create an account or sign in

Enter your email address and request a code. Use the newest eight-digit code from accounts@douvay.com within ten minutes. Check your spam folder if it does not arrive. Douvay does not ask for a password.

Use the same email address to return to your existing account. You can add an optional passkey in Account; an email code remains the recovery route. Google and Apple sign-in are not currently offered.

If you cannot access that email address, use the contact form. Do not send sign-in codes or identity documents. A support request does not bypass account verification.

Save and Hide are linked to your signed-in account and sync across devices. Open Saved listings for your shortlist, or Account for Hidden properties and restore controls. A hidden advertisement stays in the catalogue for other people.

Older lists stored in this browser can be imported from Account when offered. Import is your choice. If a change cannot sync, Douvay retains the pending action for that account so it can retry; check the status before switching accounts.

Use Account. Signing out disconnects this device and its notifications; other signed-in devices stay signed in. Delete account blocks account access across devices and starts removal of private account data and direct publisher content. If provider deletion is delayed, the account screen shows that it is pending.

Deleting an account does not remove an independently captured advertisement from another publisher. Use the captured-ad correction form for those records. See retention and deletion for the remaining limits.

In Account, choose new sale advertisements, new rental advertisements or recorded price changes on saved listings. Then enable notifications on each device and allow the browser permission request.

These alerts follow published catalogue updates. They are not live availability confirmations or alerts tailored to location, budget or bedroom filters. Disable them in Account or in your browser settings.

On the main catalogue, choose Add to Home Screen in the footer, or use your browser’s installation option. On iPhone or iPad, notifications require the Home Screen version and a compatible device. Browsing the catalogue still needs an internet connection.

If notifications stop, check your account preferences, browser/device permissions and that you are signed in on that device.

Property owners and authorized agents, managers or developers can submit whole-property sale and rental advertisements in the Commonwealth of Dominica. You must have authority to advertise and the rights to the description and photographs.

Prepare the property location, type, sale/rental terms, price and currency, description, photographs and a public advertiser profile with a chosen contact method. See List your property before starting a draft.

Your submitted public name, role and selected profile/contact details accompany an approved listing. Your account email remains private unless you choose to publish it. Choose locality-only location if you do not want the exact address and pin published.

Review the preview before submitting. Upload only photographs you can publish: private original uploads are retained, while generated public display copies remove embedded photo metadata.

You can add up to 30 photographs, up to 20 MB each, and select their order and cover image. Your draft stays private until you submit it and a reviewer approves the exact version.

The reviewer can approve, request changes or decline with a reason. Publication review does not certify ownership, professional standing, title, condition or availability. Review time depends on the checks needed.

Open My listings. Edit the draft and submit the changed version for review. If a previous version is already approved, that version stays public until the replacement is approved.

Pause marketing, mark sold/rented or withdraw to stop public marketing immediately. Relisting can require another review. Removing a public contact takes effect immediately; a listing with no remaining public contact is paused. Keep your availability confirmation and advertised terms current.

Use Report a captured advertisement, or the correction link in that advertisement’s Source & record details. Include the Douvay link, what is incorrect and a public source link if available.

Douvay’s operator receives the request for review. A receipt confirms it was saved; it does not confirm a correction or withdrawal. We can review Douvay’s copy, but cannot edit another publisher’s website.

Open the direct property page and choose Report this listing. That existing reporting tool requires sign-in and sends the report to the reviewer. You can also use the contact form for a direct listing without signing in.

For viewing, price, tenancy or purchase questions, use the advertiser’s chosen public contact. Douvay does not book viewings, process applications, collect rent or hold deposits.

Use the contact form for account problems, privacy requests, accessibility feedback or another site issue. Support email at hello@douvay.com is being set up; use the form for now. Authentication messages from accounts@douvay.com are separate.